How to Choose a Payroll Provider

You know that your workforce expects timely and accurate pay. Even so, most businesses can’t escape the high cost of payroll errors. It doesn’t mean that these employers are doing anything intentionally wrong. But it does prove that their current payroll provider (if they even have one) isn’t right.


  • Luckily, it’s possible to find a payroll provider that:
  • frees HR from time-consuming manual tasks
  • eliminates mistakes and strengthens compliance
  • engages employees and builds their trust


And we’ll show you how identifying the best software for your people is easier than you think.


What questions should I ask before deciding on a payroll provider?


Before looking too far into a provider, survey your employees to uncover what they really want. With this information, you’ll be able to construct pointed questions for your HR team to review.


While your organization will have its own unique needs, some payroll considerations are universal. Be sure to ask HR questions like:

  • Which areas of our current payroll process are automated, if any?
  • In what way does our current technology communicate with payroll?
  • Does our current payroll provider cover any of our other HR needs?
  • Which compliance concerns should our payroll software address?


Once you’ve generated and answered your questions, you’ll take a huge step closer to finding your ideal software.


What are the must-have payroll software components?


While no two payroll providers offer identical software, there’s some functionality you should never sacrifice. Make sure the provider you land on offers a truly single software with:

  • automated payroll
  • an employee self-service experience
  • asy benefits enrollment and management
  • tax and compliance tools
  • onboarding and offboarding capabilities
  • resources for workforce planning
  • efficient recruiting software
  • an intuitive performance management interface
  • advanced reporting and analytics
  • comprehensive time and attendance tech


And remember, payroll is the most important promise you keep for employees. Invest in a provider that prioritizes its accuracy as much as you do.

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About our Sponsor, Paycom:

Paycom provides transformative HR and payroll software for the entire employee life cycle. A single, easy-to-use software empowers employees to access, manage and update their own HR data — from benefits and PTO to direct deposit and everything in between — all under the same digital roof. The transfer of responsibility from HR to employee increases accuracy, security and compliance; improves the overall employee experience, thus boosting retention levels; and frees HR to focus on driving greater business value.