New Technology: The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®


Learn how automating time-off decisions produced up to 821% ROI.


What could you accomplish without endless time-off decisions slowing you down? This burden can easily feel like the norm, given most organizations don’t effectively manage time off. But it doesn’t have to be this way.


A commissioned study conducted by Forrester Consulting on behalf of Paycom revealed that a composite organization representative of interviewed clients using, with our automated Time-Off Requests tool featuring GONE, received a projected three-year ROI of up to 821% and annually saved:


  • each manager nearly a week* of unproductive hours
  • HR, finance and admin staff up to 192 hours
  • up to 240 hours in avoidable overtime


Forrester Consulting interviewed companies using Paycom to create its composite organization with 400 employees and 30 managers. The study also showed how automated time-off decisions positively impacted an employer’s ability to quickly adapt to emerging business requirements and its employee experience overall.


How GONE solved key challenges


In the study, interviewees of the composite organization shared how their previously manual time-off processes forced them to regularly deal with:


  • costly errors
  • a poor employee experience
  • an outdated and frustrating process
  • unnecessary busywork for HR admins, finance staff and managers


For example, before these employers used Paycom, employees were often forced to wait several days before learning if their time-off requests were approved. Meanwhile, managers had to manually check accruals, staffing levels and blackout dates before approving or denying a request, if they remembered to weigh in at all.


But failing to address time-off requests quickly wasn’t the only issue. Several of the employers Forrester Consulting interviewed found inaccurate and inconsistent time-off processing led to understaffing during peak periods — when the organizations needed employees the most.


The interviewees needed a way to keep their businesses running smoothly and provide their workforce with the consistency and clarity it expects. They found both with Paycom’s Time-Off Requests tool featuring GONE.


It works by allowing you to set a variety of decision-making criteria to adhere to company time-off policies and departmental needs. Once GONE is set up, that’s it — Paycom’s single software automates the rest.


“With GONE, I know that all PTO requests are going to be handled instantly and fairly, without considering which individual is requesting it,” said the director of HR for a retailer interviewed by Forrester Consulting.


The composite organization in this study eliminated the burden of time-off requests, creating a more efficient and empowering practice for everyone involved. Now it’s your company’s turn.


*Refers to a traditional 40-hour workweek.

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About our Sponsor, Paycom:

Paycom provides transformative HR and payroll software for the entire employee life cycle. A single, easy-to-use software empowers employees to access, manage and update their own HR data — from benefits and PTO to direct deposit and everything in between — all under the same digital roof. The transfer of responsibility from HR to employee increases accuracy, security and compliance; improves the overall employee experience, thus boosting retention levels; and frees HR to focus on driving greater business value.